Help
Frequently Asked Questions
Can’t find your answer? Get in touch — we’re happy to help.
Does Hijamah hurt?
Most people describe a tight, pulling sensation from the suction. The small incisions used in wet cupping are very shallow and usually cause only brief, mild discomfort. You can ask your practitioner to pause or stop at any time.
Will I be treated by someone of the same gender?
Yes. Our male practitioner treats male customers and our female practitioner treats female customers. You choose the correct practitioner at the start of booking.
Do I need to be Muslim to book?
Not at all. Hijamah has deep roots in Islamic tradition, and cupping is practised by many cultures. Everyone is welcome.
Which days can I book?
Appointments are offered on scheduled treatment days each Islamic (Hijri) month. The traditionally recommended Sunnah days — the 17th, 19th and 21st — are highlighted in the booking calendar. Available days are set by our practitioners and may be adjusted for moon sighting.
How long does an appointment take?
Most appointments last between 45 and 75 minutes including consultation and aftercare advice. The duration of each treatment is shown when you book.
Will cupping leave marks?
Yes, circular marks are normal and usually fade over several days to a couple of weeks. You may wish to bear this in mind before events or holidays.
Is Hijamah safe?
When performed hygienically by a trained practitioner using sterile single-use equipment, the risks are generally low, but they include bruising, skin irritation, bleeding, infection and fainting. Hijamah is not suitable for everyone — see our safety information.
Should I tell you about my health?
Yes — please tell your practitioner privately about medical conditions, medications and pregnancy before treatment. Please do not include medical details in the online booking notes; we handle health screening and consent separately and securely.
Can Hijamah replace my medication or GP?
No. Hijamah is a complementary therapy. Please continue any prescribed treatment and speak to your GP about medical concerns.
How do I cancel or rearrange?
Please contact us as early as possible, ideally at least 24 hours before your appointment. Our full cancellation policy is in our Terms & Conditions.